Terms & Conditions

These Terms & Conditions govern your use of the Axplorers website and the travel-planning and related services offered through it.

By accessing the website or requesting our services, you acknowledge that you have read and agree to these Terms, subject to any mandatory rights available to you under applicable law.

1. About Our Services

Axplorers provides travel-planning, itinerary design, concierge, destination, private travel, corporate travel, and related services.

The exact:

• Inclusions

• Exclusions

• Prices

• Timelines

• Availability

• Supplier conditions

may vary by journey and will be confirmed before a booking is finalised.

2. Website Information and Proposals

Information published on the website is provided for general information and does not constitute a guarantee of availability, price, or suitability.

A proposal, quotation, itinerary, or availability indication may be subject to supplier confirmation.

3. Traveller Information

You are responsible for providing accurate and complete information required to arrange your journey, including:

1. Full names

2. Travel dates

3. Passport information where required

4. Dietary or accessibility requirements

5. Relevant medical or mobility information

6. Other information necessary for the requested services

Axplorers is not responsible for consequences arising from inaccurate or incomplete information supplied by you.

4. Third-Party Suppliers

Travel services may be delivered by independent third-party suppliers.

Their own:

• Terms and conditions

• Cancellation rules

• Payment requirements

• Safety requirements

• Schedules

• Age restrictions

• Accessibility requirements

may apply.

5. Prices and Payment

Prices and payment schedules are communicated in the applicable proposal, invoice, or booking confirmation.

A booking is not confirmed until the required payment has been received and confirmation has been issued.

6. Changes to Arrangements

Changes requested by you are subject to availability and supplier terms.

Additional charges may apply when changes require new reservations, amendments, cancellation fees, or supplier charges.

7. Traveller Responsibilities

You are responsible for obtaining and maintaining:

• Valid passports

• Visas and permits

• Required health documentation

• Appropriate travel insurance

• Any required licences

• Compliance with applicable laws and supplier requirements

8. Website Use

You must not:

• Misuse the website

• Attempt unauthorised access

• Interfere with website operation

• Upload malicious material

• Scrape or systematically extract content without permission

• Infringe intellectual-property rights

• Use the website for unlawful purposes

9. Intellectual Property

Website text, photography, graphics, design, branding, videos, and original materials belong to Axplorers or its licensors unless otherwise stated.

You may not reproduce or commercially exploit these materials without permission, except where permitted by law.

10. Liability

To the extent permitted by applicable law, Axplorers is not responsible for losses caused by:

• Third-party suppliers

• Events outside our reasonable control

• Inaccurate information supplied by a traveller

• Failure to comply with travel requirements

Nothing in these Terms excludes liability that cannot legally be excluded.

11. Governing Law

These Terms are subject to the mandatory laws applicable to the relevant Axplorers contracting entity and the traveller.

Any dispute will be handled by a competent court or dispute-resolution forum with lawful jurisdiction.

12. Contact

Questions about these Terms may be directed to careers@axplorers.com.