Let's Start the Conversation
Whether you're planning a bespoke journey, have a question about our services, or simply want to say hello, our travel specialists are here to help. Reach out today, and we'll get back to you as soon as possible.
Start here.
Prefer to talk first? Every channel below reaches the same small team in Dubai.
+971 4 512 8800
hello@axplorers.com
Office 1204, Boulevard Plaza Tower 2, Downtown Dubai
Mon–Fri · 9:00–18:00 GST
Within one business day
Most enquiries hear back in under four hours — real thoughts, not autoreplies.
24/7 while you travel
Once you’re on the road, the on-trip line answers at 3 a.m. too.
One dedicated designer
The person who replies first stays your person, start to finish.
Same team, any channel
Phone, email or WhatsApp — every message reaches the same small team, so you never repeat yourself.
@axplorers
128K following the field notes
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128K following the field notes
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19K for honest travel takes
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36K behind-the-scenes
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42K watching journey films
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QUESTIONS, ANSWERED
Before you ask.
Do you charge for a first consultation?
No — the first conversation and the first sketch are free. Fees only begin once you approve a direction.
How quickly will someone reply?
A real person reads and answers every message, usually within one business day. Once you are travelling, the on-trip line answers around the clock.
Can I speak to someone before I send an enquiry?
Yes. Call or message the desk, or visit one of our studios by appointment — every channel reaches the same small team.
Do you plan trips for groups and company retreats?
Yes. Private groups, family reunions and corporate programmes are planned the same way: one named designer, one written plan, no surprises.
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