Policies & terms

How we plan around mobility and access needs, and what we will tell you honestly in advance.

How we handle the personal data of people who apply to work with us, and for how long.

Deposits, balance dates, and what happens to your money if you change or cancel a journey.

The cookies this site sets, what each one does, and how to refuse the optional ones.

Who owns the words and photographs on this site, and how you may use them.

Accepted methods, currencies, card charges, and when each payment falls due.

What we collect when you enquire or travel with us, why we hold it, and how to ask us to delete it.

What is refundable and what is not, set out by how far ahead of departure you cancel.

How hotels, guides and carriers we book on your behalf fit into your agreement with us.

The agreement between you and Axplorers once a booking is confirmed, in plain terms.

The limits of what we can promise once you are travelling, and where responsibility sits.

The cover we require you to hold, the cover we do not provide, and the gap between them.

What the information on this website is — and is not — intended to be relied on for.